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The Effect of Patient-Engaged Bedside Handoffs Protocol in Comprehensive Care Units

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KMID : 1004620220280030223
À̺¸¿µ ( Lee Bo-Young ) - Samsung Medical Center Department of Nursing

¹Ú°æÁø ( Park Kyung-Jin ) - Samsung Medical Center Department of Nursing
ÀÓÀçÇö ( Im Jae-Hyun ) - Samsung Medical Center Department of Nursing
¼Û¾Æ¸§ ( Song A-Reum ) - Samsung Medical Center Department of Nursing
¿¬¹ÌÇâ ( Yeon Mi-Hyang ) - Samsung Medical Center Department of Nursing
¼ÛÇöÁÖ ( Song Hyun-Ju ) - Samsung Medical Center Department of Nursing
ÀüµµÁø ( Jeon Do-Jin ) - Samsung Medical Center Department of Nursing
¹é±Ô¿ø ( Baek Kyu-Won ) - Samsung Medical Center Department of Nursing
ÀåÁÖ¿µ ( Jang Joo-Young ) - Samsung Medical Center Department of Nursing
ÃÖ¼öÁ¤ ( Choi Su-Jung ) - Sungkyunkwan University Graduate School of Clinical Nursing Science

Abstract

¸ñÀû: º» ¿¬±¸ÀÇ ¸ñÀûÀº °£È£?°£º´ÅëÇÕ¼­ºñ½º º´µ¿¿¡¼­ ȯÀÚÂü¿© ħ»óÀΰè ÇÁ·ÎÅäÄÝÀ» Àû¿ëÇÏ°í, ȯÀÚÂü¿© ħ»óÀΰ谡 °£È£»ç¿Í ȯÀÚ¿¡°Ô ¹ÌÄ¡´Â È¿°ú¸¦ ÆľÇÇÏ°íÀÚ ÇÔÀÌ´Ù.

¹æ¹ý: º» ¿¬±¸´Â ¹«ÀÛÀ§ Áý¶ô ¹èÁ¤±³Â÷½ÇÇ迬±¸·Î, ¼­¿ï¼ÒÀç SÀÇ·á¿øÀÇ °£È£?°£º´ÅëÇÕ¼­ºñ½º¸¦ ½ÃÇàÇÏ´Â 4°³ º´µ¿ 30°³ Áý¶ô(ÀμöÀΰè ÆÀ)¿¡ ¼ÓÇÑ 104¸íÀÇ È¯ÀÚ¿¡°Ô EMR ±â¹Ý Àΰè¿Í ȯÀÚÂü¿© ħ»óÀΰ踦 ¹ø°¥¾Æ Àû¿ëÇÑ ÈÄ °¢°¢ÀÇ ÀμöÀÎ°è ¹æ¹ý¿¡ ´ëÇØ Æò°¡Çϵµ·Ï ÇÏ¿´´Ù. °°Àº º´µ¿ÀÇ 139¸íÀÇ °£È£»ç¿¡°Ôµµ °¢°¢ÀÇ ÀμöÀÎ°è ¹æ¹ý¿¡ ´ëÇØ Æò°¡Çϵµ·Ï ÇÏ¿´´Ù. ÀÚ·á´Â t-test, Wilcoxon rank sum test, ANOVA, Kruskal-Walls test¸¦ ÀÌ¿ëÇÏ¿© ºÐ¼®ÇÏ¿´´Ù.

°á°ú: ȯÀÚÂü¿© ħ»óÀΰ迡 ´ëÇÑ È¯ÀÚÀÇ ¸¸Á·µµ´Â EMR ±â¹Ý Àΰ躸´Ù ³ô¾Ò´Ù(Z=-5.16, p<.001). ÇÑÆí, °£È£»çÀÇ ¸¸Á·µµ´Â ȯÀÚÂü¿© ħ»óÀΰ谡 EMR ±â¹Ý Àΰ躸´Ù À¯ÀÇÇÏ°Ô ³·¾Ò´Ù(t=13.21, p<.001). EMR ±â¹Ý Àΰè¿Í ȯÂ÷Âü¿© ħ»óÀΰèÀÇ ¼Ò¿ä½Ã°£Àº Åë°èÀûÀ¸·Î À¯ÀǹÌÇÑ Â÷À̸¦ º¸ÀÌÁö ¾Ê¾Ò´Ù(t=-0.48, p=.634).

°á·Ð: ȯÀÚÂü¿© ħ»óÀΰè Àû¿ë¿¡ ´ëÇÑ È¯ÀÚ ¸¸Á·µµ´Â EMR ±â¹Ý Àΰ躸´Ù ³ô¾Ò°í, °£È£»ç ¸¸Á·µµ´Â EMR ±â¹Ý Àΰ躸´Ù À¯ÀÇÇÏ°Ô ³·¾Ò´Ù. ȯÀÚÂü¿© ħ»óÀΰèÀÇ Âü¿© °æÇèÀÇ ÀÌÁ¡À» È®ÀÎÇÏ¿© ÀÇ·áÀÇ Áú Çâ»ó¿¡ ¹ÌÄ¡´Â ¿µÇ⠵ ´ëÇÑ ¿¬±¸µµ ÇÔ²² ÁøÇàµÇ¾î¾ß ÇÒ °ÍÀÌ´Ù.

Purpose: The purpose of this study was to apply patient-engaged bedside handoffs in comprehensive care units, and to evaluate the effects of bedsides to nurses and patients.

Methods: This study employed a cluster randomized cross-over design.Electrical Medical Record (EMR)-based handoffs and patient-engaged bedside handoffs were alternatively applied to 104 patients, who were assigned to a total of 30 clusters (nursing handoff teams) in 4 comprehensive care units at the S medical center in Seoul, and the patients evaluated each type of handoffs. A total of 139 nurses were also participated in the same units and evaluated each type of handoffs. Data were analyzed using t-test, Wilcoxon rank sum test, ANOVA, and Kruskal-Walls test.

Results: The patient's satisfaction of the patient-engaged bedside handoffs was higher than that of the EMR-based handoffs (Z=-5.16, p<.001). On the other hand, the nurse's satisfaction of the patient-engaged bedside handoffs was significantly lower than that of the EMR-based handoffs (t=13.21, p<.001). There were no differences in length of the reporting time between two types of handoffs (t=-0.48, p=.634).

Conclusion: Patient satisfaction with the patient-engaged bedside handoffs was higher than that of EMR-based handoffs, and nurses' satisfaction with the patient-engaged bedside handoffs was significantly lower than that of EMR-based handoffs. Future studies are needed regarding the impacts of patient-engaged bedside handoffs on the quality of healthcare by identifying the benefits of the handoffs.
KeyWords
ȯÀÚÂü¿©, ȯÀÚ ÀμöÀΰè
Patient Participation, Patient Handoffs
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ÇмúÁøÈïÀç´Ü(KCI)